Privacy Policy

1. Scope and operator

Fitroom ("Fitroom," "we," "our," or "us") provides the mobile application named Fitroom: Calorie Tracker (the "Fitroom App"), this website, and related services (together, the "Service"). Fitroom operates from Tbilisi, Georgia. This Privacy Policy applies to information processed through the Service; it does not replace the privacy terms of Apple, Google, or other services you independently choose to use.

The Fitroom App is a nutrition and fitness tool, not a medical service. We treat health, nutrition, body measurement, and meal information as sensitive data and use it only to provide and improve health and fitness functionality for you. We do not use health data for advertising, marketing profiles, data brokerage, or eligibility decisions.

2. Data we collect

We collect information you provide, information generated when you use the Service, limited device and diagnostic information, and information received from services you connect. The categories are described below.

We may create aggregated or de-identified statistics that cannot reasonably be linked back to you. We do not attempt to re-identify that information.

3. Device permissions and connected services

Protected device access is optional. The Fitroom App asks in context, and core alternatives remain available when practical. You can change permissions later in your device settings.

Camera

We request camera access so you can photograph a meal for analysis. Camera access is not used for continuous recording, and microphone access is not requested. You can enter a meal manually instead.

Photos

We request photo-library access so you can choose an existing meal image. Fitroom processes only images you select for a meal; it does not build a photo library, scan unrelated photos, or use photo data for advertising. You can use the camera or manual meal entry instead.

Notifications

We request notification permission to deliver meal, calorie, weight, and other tracking reminders, plus necessary service messages. Notifications are optional and are not required to use paid or free features. Promotional notifications, if introduced, will require an appropriate opt-in and will include an opt-out method.

Apple Health and Health Connect

Health access is optional and read-only. The Fitroom App does not request permission to write data to Apple Health or Health Connect. The system permission screen lets you approve or deny each health type.

Depending on your device, the current permission request may list read access for activity, workouts, steps, distance, mobility and energy; height, weight, BMI, body composition and other body measurements; heart rate and variability, blood pressure, blood glucose, temperature, oxygen saturation, respiratory rate and other vitals; nutrition and hydration; sleep and mindfulness; and cycle or reproductive data such as menstruation, cervical mucus, ovulation, intermenstrual bleeding, and pregnancy.

We never use HealthKit or Health Connect data for advertising, marketing, profiling, or data mining. We do not sell it or share it with data brokers. We share health data with a third party only as needed to provide a health or fitness feature you request, and only with the permission required by applicable law and platform rules.

Sign-in and subscriptions

If you choose Sign in with Apple or Google, that provider asks you to authorize the name and email information it supplies to Fitroom. Apple may let you use a private relay email. Purchasing a subscription is not a device-data permission: Apple or Google processes your payment, while Fitroom and its subscription administration provider receive the limited subscription and entitlement information described above.

4. How we use information

We use information to:

• create, authenticate, secure, and support your account;
• analyze meals you submit and maintain your nutrition journal;
• calculate calorie, macro, weight, and progress insights;
• sync selected data across devices and recover it after sign-in;
• provide optional Apple Health or Health Connect functionality;
• process, restore, and manage Fitroom Pro entitlements;
• deliver reminders and service communications you allow;
• measure reliability, diagnose crashes, prevent abuse, and improve the Service;
• respond to support, privacy, and legal requests; and
• comply with law, enforce our terms, and protect users, Fitroom, and others.

Where applicable law requires a legal basis, we rely on performance of our contract with you, your consent (especially for protected permissions and optional communications), our legitimate interests in operating and securing the Service, and compliance with legal obligations. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.

5. AI meal analysis

The Fitroom App uses third-party artificial intelligence to recognize foods and estimate portions and nutrition. When you intentionally submit a meal photo, meal description, or correction request to an AI feature, the submitted content, relevant meal context, a request identifier, and a pseudonymous user identifier are transmitted to our AI processing providers. They return an analysis to Fitroom.

We use this data only to perform the feature you requested, protect the service, measure technical cost and reliability, and improve health and fitness functionality. We do not permit AI providers to use your health or meal content for targeted advertising or data brokerage. Do not include faces, documents, medical records, or other unnecessary personal information in meal photos or prompts.

AI results are estimates and may be incomplete or wrong. They should not be used to diagnose, treat, or manage a medical condition, food allergy, or eating disorder.

6. When we share information

We do not sell or rent personal information. We disclose only the information reasonably needed for the purposes described here:

• Infrastructure providers support account authentication, databases, file storage, hosting, security, and server operations.
• AI processing providers process the meal content and relevant context you intentionally submit to AI features.
• Analytics and reliability providers process limited app usage, crash, performance, and diagnostic information so we can maintain and improve the Service.
• App stores and subscription providers process purchases, renewals, cancellations, refunds, restores, and entitlement status.
• Identity providers process authentication information when you choose a third-party sign-in option.
• Website and communications providers host and protect the website, administer waitlist submissions, and deliver requested service communications.
• Professional advisers and authorities may receive information when reasonably necessary to comply with law, protect rights and safety, investigate fraud, or complete a corporate transaction subject to appropriate safeguards.

We require service providers that process personal data for us to use appropriate security and confidentiality protections, process data only for authorized purposes, and provide protection consistent with this policy and applicable platform requirements. Providers may retain limited records where their law or platform obligations require it.

7. Advertising and tracking

The Fitroom App does not display third-party advertising. Fitroom does not sell personal data or use health, fitness, meal-photo, camera, or photo-library data for advertising or marketing profiles. The iOS app does not request App Tracking Transparency permission and is not intended to track your activity across other companies' apps or websites.

We use general app analytics and performance data to understand feature use and reliability. These technical services must not use health data from the Fitroom App for advertising or cross-service tracking.

8. Retention and permanent deletion

We keep account, profile, goal, meal, photo, connected-health, and preference data while your account is active and as needed to provide the Service. Diagnostic, security, AI execution, and support records are kept only as long as reasonably needed for their stated purpose. Website waitlist information is retained until launch communications are complete, you opt out, or you request deletion.

You can initiate deletion at any time in the app under Profile → Account → Delete account, or submit a verified request to contact@fitroom.ge. Account deletion is permanent, not a temporary deactivation. We immediately block access to the account and remove its data from active use, then permanently delete or irreversibly de-identify the associated profile, onboarding, goals, measurements, weight logs, meal records, meal photos, AI requests and results, feedback, connected-health data, and notification preferences from our production systems. Deletion from routine backups and processor systems may take up to 30 days.

We may retain only information that we are legally required or have a compelling security need to keep, such as limited subscription, transaction, tax, fraud-prevention, dispute, and deletion records. Retained data is isolated, access-restricted, not restored to the Service, and not used for marketing or profiling. When the retention reason ends, we permanently delete or de-identify it.

9. Your choices and permission controls

• Account data: review and update profile and goal information in the app, or delete the account from Profile.
• Apple Health: change access in the Health app under your profile → Apps → Fitroom.
• Health Connect: change access in Health Connect under App permissions → Fitroom.
• Camera, Photos, and Notifications: change access in iOS or Android Settings. You can also disable individual reminder schedules in the Fitroom App.
• Sign-in provider: manage connected access through your Apple or Google account settings and delete your Fitroom account to end Fitroom access.
• Waitlist and messages: contact us to opt out or delete your email. Service and privacy replies may still be sent when necessary.

Withdrawing an optional permission does not delete data already synced to your Fitroom account. Use in-app account deletion or contact us if you also want that stored data deleted.

10. Security and international transfers

We use reasonable administrative, technical, and organizational measures designed to protect information, including authenticated access, encrypted network transport, access controls, and restricted production permissions. No system is completely secure, so we cannot guarantee absolute security. Protect your device, store account, and email account, and notify us if you suspect unauthorized access.

Fitroom and its providers may process information in Georgia, the United States, the European Economic Area, and other countries where they operate. Where required, we use contractual or other recognized safeguards for international transfers.

11. Children and teenagers

The Fitroom App is not intended for children under 16, and we do not knowingly collect their personal information. Users aged 16 or 17, or below the age of legal majority where they live, should use the Service only with permission and supervision from a parent or legal guardian. Nutrition estimates for teenagers are informational and do not replace guidance from a qualified healthcare professional.

If you believe a child under 16 has provided information, contact us so we can investigate and permanently delete it.

12. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal information; withdraw consent; and appeal or complain to a data protection authority. You will not be discriminated against for exercising a privacy right.

Send requests to contact@fitroom.ge. We may ask for information reasonably necessary to verify that the request concerns your account. Authorized agents may be required to show written authority. We will respond within the period required by applicable law.

13. Changes to this policy

We may update this policy as the Service, providers, or law changes. We will post the revised policy here and update the date above. If a change materially affects how we use sensitive data, we will provide additional notice and obtain consent where required before the new use begins.

14. Contact

For privacy questions, rights requests, or data deletion: